Hi Reader

First off, last Month was the biggest month in the history of the Newsletter. Thank you! We dove in to the four main areas current independent and small practices can use Telehealth more efficiently to grow their practice or get back some valuable free time. If you missed any, click the link at the bottom for all previous newsletters to get caught up. This month will be similar but more geared toward larger hospitals and health systems. Don't miss any of these!

Where Large Telehealth Programs Actually Leak Value

Congress just handed health systems something rare: multi-year certainty. Medicare Telehealth flexibilities were extended through December 31, 2027, and Acute Hospital Care at Home through September 30, 2030 (signed into law in February 2026).

That removes the "let's wait and see" excuse. The question isn't whether to invest in Telehealth anymore — it's where your current program is already underperforming.

Here are five places to look:

1. Visit volume isn't utilization. Systems with strong topline numbers often have wildly inconsistent utilization at the provider and department level. Focusing on the overall average hides who's actually busy and who isn't.

2. One blended Telehealth metric masks winners and losers. Behavioral health and cardiology Telehealth don't perform the same — but most systems report them under a single number. Take a look and see which areas are thriving and which ones need improvement.

3. The leak usually isn't the visit. It's the handoff. Referral routing between departments is where patients quietly drop off. Keep them coming back to improve patient outcomes.

4. Fast COVID-era scaling often left no single owner of Telehealth strategy. No owner, no accountability for the metric that matters. What worked in 2021 out of necessity isn't what will move your program into the future. We now know best practices for Telehealth and can help streamline the programs making them easier on you and better for the patient.

5. Vendor sprawl is why most systems can't answer question #1. Different platforms per department make it nearly impossible to see utilization clearly across the board. Simplify this and you'll get a much clearer picture of what you can do moving forward.

As always: Free Consultations are available to all - No pitch, just would love to talk through what is working and where improvement is needed. Book yours now!

Connect with me on LinkedIn for more Telehealth tips all week long and don't miss next week tip for improving patient access and the whole experience where we also be teaching you about "White Lab Coat Syndrome"

Thanks for reading,

— Dan

​Working with me 1-on-1 is $5,000. And all summer it's 20% off!!! ONLY $4000 Whether you are in charge of a smaller practice or a much larger Telehealth system, this is the fastest way to get you where you want to go. The program is tailored to what you need and for larger systems, your investment is just a small part of your overall budget. 1Here's what we'll do:

1. 6 One on One Personalized Strategy Calls - Implement the changes right away and access to private texts/calls in between to answer questions
2. Full Tech audit - What's working for you, what's not and what can be done better
3. How to incorporate AI safely and securely while saving you time and money
4. HIPAA Compliance, RPM, RCM, and more.
5. How to maximize revenue whether your private pay or insurance based
6. And so much more - Over $9500 in value for $5000 (now 20% off) with a Guarantee that we will help you make more than the cost of the program back in added revenue and more free time or we will continue to work with you until that happens.

​Payments plans now available through Stripe Processing

Also: Want to go back and look at our previous Telehealth Tips? Click Here​