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Tuesday Telehealth Tip:Natcon 26 in Denver, Here's what Everyone is Talking about
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Hi Reader I'm writing this from Denver. I'm at NatCon26 — the National Council for Mental Wellbeing conference — and I've spent the last day in rooms full of behavioral health providers, practice owners, and care leaders. Smart people. Dedicated people. And the thing I keep hearing, over and over, isn't about clinical protocols or patient outcomes. It's something along the lines of "I don't know which technology to trust." OR "How do I pick?" or "Should I switch?" The vendor floor is overwhelming by design Walk through the exhibit hall here and you'll see dozens of Telehealth platforms, AI tools, billing solutions, patient engagement apps — each one promising to fix everything. The demos are polished. The claims are big. And if you talk to enough vendors in one afternoon, they all start to sound the same. The right question isn't "which tool?" — it's "what's actually breaking?" The providers I've seen get real traction from Telehealth technology weren't blown away by a vendor demo, They knew what their problems were and went about solving them. Is it no-shows? Billing denials? Care coordination between visits? Patients falling off between sessions? Something else? Each of those has a different answer. And some of them don't need new software at all — they need a cleaner workflow with what you already have. The mistake I watch practices make — and I'm watching it happen in real time here — is buying tools to solve problems they haven't fully defined yet. Then wondering why the implementation never stuck. What I'm taking back from this conference The most useful conversations I've had here haven't been at the booths. They've been in the hallways or even the hotel lobby where providers are being honest about what's actually hard. What I'm hearing: The clinical work is challenging enough, The Technology should not make it even harder or more frustrating, it should free you up to do your best at patient care. You're not falling behind. But you might be solving the wrong problems first. This Week's Challenge: If you had to name the single biggest drain on your time or revenue right now — not the one that feels most urgent, but the one that keeps coming back — what would it be? Hit reply and tell me. I'm going to carry what I'm learning here in Denver back into every conversation I'm having with practices, and I'd love to bring that into a real conversation with you. Not a pitch. Just an honest look at what's actually worth your attention — and what isn't.
Talk soon, -Dan P.S. Working with me 1-on-1 is $5,000. And This is the last week it's 20% off! Use Promo Code APRIL This is the fastest way to get you where you want to go whether you are Launching a Telehealth Practice or wanting to Grow and Scale the one you currently have. Here's what we'll do:
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I'm a coach and entrepreneur who loves to talk about shaping the future of health & wellness by using the right technology. My mission is to make sense of health care tech and make it accessible to everyone. Subscribe and join over 4,000+ newsletter readers every week!
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