Tuesday Telehealth Tip: See more patients or have more free time


Hi Reader

Last week I walked through the hidden costs of running your practice on tools that weren't built for healthcare — compliance gaps, tech failures, after-hours admin, the whole picture.

A few of you wrote back. The common thread: I know something needs to change. I just don't know where to start.

That's exactly what I want to talk about today.

Most clinicians aren't bad at tech. They're just doing the wrong job.

You trained to provide care. Somewhere along the way you also became your own IT department, compliance officer, and help desk. None of that was in the curriculum. None of it is reimbursed. And all of it pulls you away from the work that actually matters.

The practices I work with that have gotten this sorted describe the same thing: a quiet they hadn't realized was missing. That low-grade hum — is this compliant, did the chart sync, is that vendor actually OK — just stops. It's one of the most consistent things I hear, and honestly it's what motivates me most about this work.

The other thing that surprises people? It usually costs less than what they were already spending. If it saves you time, you can use that extra time to see more patients or get your own life back, either way it's a win for you!

The barrier for most practices isn't cost. It's not knowing where to start.

If that's you — you know something's off, you're just not sure what — that's exactly what a free 15-minute audit is for. No pitch. No demo. Just an honest look at where you stand and what actually needs attention.

It's worth 15 minutes.

— Dan

P.S. when you go home early because all the work is actually done

P.S. Working with me 1-on-1 is $5,000. And all summer it's 20% off!!! Use Promo Code SUMMER This is the fastest way to get you where you want to go whether you are Launching a Telehealth Practice or wanting to Grow and Scale the one you currently have. Here's what we'll do:

  1. 6 One on One Personalized Strategy Calls - Implement the changes right away and access to private texts/calls in between to answer questions
  2. Full Tech audit - What's working for you, what's not and what can be done better
  3. How to incorporate AI safely and securely while saving you time and money
  4. HIPAA Compliance, RPM, RCM, and more.
  5. How to maximize revenue whether your private pay or insurance based
  6. And so much more - Over $9500 in value for $5000 (now 20% off) with a Guarantee that we will help you make more than the cost of the program back in added revenue and more free time or we will continue to work with you until that happens.

Payments plans now available through Stripe Processing

Also: Want to go back and look at our previous Telehealth Tips? Click Here

Secure Telehealth

I'm a coach and entrepreneur who loves to talk about shaping the future of health & wellness by using the right technology. My mission is to make sense of health care tech and make it accessible to everyone. Subscribe and join over 4,000+ newsletter readers every week!

Read more from Secure Telehealth

Hi Reader Most HIPAA guidance for small practices falls into one of two buckets: too vague to act on, or so dense you give up halfway through. The reality is that 80% of the risk for a solo or small-group practice comes from a handful of things, all of which are fixable in an afternoon. The remaining 20% is what consultants like me get paid to handle. Today is about the 80%. Five things you can do this week that move you from "probably exposed" to "actually defensible." 1. Make every BAA...

Hey Reader, Here's something almost every small practice gets wrong: They price out a Telehealth visit by what they can see. Their time. The platform fee. Maybe add a little for overhead. What they don't price is the cost of running healthcare on tools that were never built for it. That cost is real. It's steady. And for most solo and small-group practices, it's meaningfully larger than the line items already on the books. The DIY stack isn't free. It just bills you in a different currency....

Hi Reader What's taking up too much of your time? Greetings from the gate ✈️ By the time you read this, I'll be somewhere over the country on my way to the American Telemedicine Association annual conference in Orlando, FL. Every year I come back with a notebook full of ideas — and the most useful ones aren't the keynotes. They're the small, practical shifts you can plug into a Monday morning schedule. This week's issue is simple: a quick AI primer that's especially useful if you're running a...