Hi Reader

AI in Telehealth

Welcome to Week 2 of our AI in Telehealth series! Last week we covered AI-powered triage and symptom checkers—tools that help patients get guidance before they even reach you.Hope you had a chance to explore some virtual symptom checker tools after last week's challenge.

Today we're talking about something that could give you back hours in your week: AI scribes and documentation assistants.

What Are They?

These are AI tools that listen to your Telehealth visits and automatically generate clinical notes, soap notes, or visit summaries in real-time. Some integrate directly with your EHR, others work as standalone apps.

Why Should You Care?

• Reduces documentation time from 30+ minutes per visit to just a few minutes for review
• Lets you focus on the patient instead of typing during the visit
• Creates more thorough, consistent documentation
• Helps prevent provider burnout by eliminating after-hours charting
• Many tools can generate patient instructions and follow-up letters automatically
• Can improve billing accuracy by capturing all billable elements - You know Payors are using AI to justify denials, this is how you use it to prevent those denials or fight back.

A Few Things to Keep in Mind

• You still need to review and edit—AI captures what's said, but you're accountable for accuracy
• Patient consent is essential—let them know AI is documenting the visit
• HIPAA compliance is non-negotiable—verify before you sign up - if you have questions, let us know - we've helped hundreds, maybe even thousands navigate HIPAA and can surely help you too.
• Some states have specific laws about recording medical visits

Zoom has AI companion and clinical notes features already available to Secure Telehealth Users, plus we've helped organizations partner with other options. Reach out and we can decide together what the best option for you might be.

This Week's Challenge:

Ask one colleague what they're doing for documentation. Are they drowning in after-hours charting? Share what you learn—or if you're already using an AI scribe, tell me how it's working for you!

When you're not buried in notes at 9 PM, you have more energy for patients, family, and yourself. That's the whole point.

Coming Up:

Next week we'll explore AI in remote patient monitoring—how technology can keep tabs on your patients between visits without overwhelming your inbox.

FREE WEBINAR ALERT: I'm hosting a live webinar the first week of March where we'll dive deeper into all of this! Watch for your invitation coming soon.

Curious how AI documentation could work in YOUR practice?

​Book a free strategy call here​

Talk soon,

-Dan

P.S. I'm offering something new this month: my "Fix Your Broken Telehealth Package for $999 (payment plans available).

Here's what's included:

• 5 one-on-one sessions with me ($2,500 value)
• Complete Telehealth system audit ($250 value)
• Done-for-you templates: intake forms, HIPAA compliance, and more ($200 value)
• One full year of Secure Telehealth Zoom account ($750+ value) for new and existing users.

That's over $3,700 in value for $999—and you walk away with a Telehealth setup that's optimized, compliant, and easy for your and your patients.

I can only take 2 more this month—each package requires a lot of personal attention, and I want to make sure everyone gets the support they need.

Also: Want to go back and look at our previous Telehealth Tips? Click Here​