Hi Reader,

Back at it with the Telehealth and Tech Tips after a break for the Holidays and New Year! If you missed the last one back in December, we went over how to harness the potential influx of new patients based on the extra motivation that people have at the new year to improve themselves in one way or another. There is still time to take advantage of this and make 2026 your best year yet. Whether your goal is to fill your calendar with better patients and clients in 2026 or grow your practice to the point where you add more providers, this is the time to act.

The most important area to address right now is fixing how your patients can access you and sign up. A frictionless patient access system doesn’t convince people to get care—it removes the reasons they don’t.

According to my most successful clients, there are 5 main aspects of a frictionless patient access system: Here is the first

1. One Clear Front Door:

What it looks like

• A single, obvious CTA on the website and your social profiles
  For Example “Book an Appointment” or “Get Started”
• No menu hunting, no multiple phone numbers, no “Contact Us” ambiguity

Why it matters​
Patients don’t want to “explore” your site—they want reassurance and action. Multiple paths can lead to hesitation and ultimately they drop-off.

Best practices

• One button - “Book an Appointment” or “Get Started”
• One outcome - Keep it simple
• Works on mobile in under 10 seconds - According to the 2024 Report from Health Care Perspectives - 55% of new users prefer mobile use

We'll tackle more about Patient Access in future Friday Telehealth Tip emails, and of course if you can't wait, Register Now for Wednesday's Webinar - Get Your Tech Right and Thrive in 2026. Only $49 and all registrants get Live Access, Recorded Access to watch On demand, Q&A and an Exclusive one on one strategy session with me to learn how they can implement this in their own practice. Perfect for All Private Practice Owners, Practice Managers, all Providers and more. Spots are limited!

Want hands-on help?​
I offer a month-to-month Personalized Telehealth Strategy: Previous clients are seeing success by switching to fully Telehealth or hybrid systems, working less hours and making more money

• 2 private strategy sessions per month - Personalized One on One sessions
• Free access to all Webinars (These range from $49 to $99 monthly)
• Fill your calendar with more of your best clients/patients
• Direct help fixing booking, no-shows, Telehealth workflows and your HIPAA and Health Care Technology Stack
• No contracts — cancel anytime
  ​$399/month

👉 Book here to get January-ready: Sign up with your first payment here​

P.S. One prevented no-show, new patient or one saved hour of time usually covers the $399. Everything after that is upside. → Book here​

Also: Want to go back and look at our previous Telehealth Tips? Click Here​