Hi Reader, Stop Getting "Ghosted" by Patients No-shows can be scary — especially when patients simply vanish. But with a few small tweaks, you can keep your schedule full and your practice thriving. Here are three simple tips to reduce no-shows and patient “ghosting”: Smart Reminders: Send SMS reminders 24 hours before, the morning of, and 10–15 minutes before each appointment. Consistent reminders are proven to reduce no-shows by up to 30%. Each reminder should have the link to join the...

New Post! From Burnout to Balance: How Clinicians Can Take Back Control of Their Practice Most physicians, therapists, and health professionals didn’t go to school to learn about billing systems, EHR integrations, or patient scheduling tools. They went to learn how to help people. But when your day-to-day is filled with admin work, frozen video calls, and tech that doesn’t talk to each other, it’s easy to feel like your practice is running you — not the other way around. After more than a...

Hi Reader, Telehealth Tip Friday — AI Clinical Notes If you’re testing AI for documentation, start simple: Pick one visit type — your most common, like a 50-minute therapy session. Create one template — decide what you want back (Summary, Plan, Codes, etc.). Do one quality check — review 10 notes for accuracy and tone, then lock in what works. Pro tip: If you're adding AI clinical notes to your practice, add a short note to your intake packet explaining that an AI assistant may help draft...