Big Tech in Health, Is Bigger always Better


Issue #1

Big Tech in Health, Is Bigger always Better?

Microsoft, Google, and Amazon bring enormous money and influence to healthcare technology. But when it comes to Telehealth, that size and scale come with real risks: compliance uncertainty, less provider control, and a big question—what’s really happening with all that patient data?

General-purpose platforms may work for the masses, but in healthcare, they can create headaches:

  • Privacy settings not locked to HIPAA standards
  • Vendor-driven changes you can’t control
  • Video tools treated as an add-on instead of the main way you deliver care

That’s why thousands of providers are choosing to “unbundle” video from their EHR and move to a more focused, HIPAA-first Telehealth solution.

Because virtual care isn’t just about video quality—it’s about protecting PHI, maintaining smooth operations, and most importantly, preserving patient trust.

At Secure Telehealth, we keep things simple:

  • Strict BAAs to protect compliance
  • Locked-down Zoom settings you and your patients can’t accidentally change
  • 24/7 human tech support to keep sessions on schedule

For most of our customers, saving just one session a month more than pays for our service.

If you’re ready to reduce compliance risk and keep full control over your practice, let’s connect.

9150 Harmony Drive, Pittsburgh, PA, PA 15237
Unsubscribe · Preferences

Secure Telehealth

I'm a coach and entrepreneur who loves to talk about shaping the future of health & wellness by using the right technology. My mission is to make sense of health care tech and make it accessible to everyone. Subscribe and join over 4,000+ newsletter readers every week!

Read more from Secure Telehealth

Hi Reader, Stop Getting "Ghosted" by Patients No-shows can be scary — especially when patients simply vanish. But with a few small tweaks, you can keep your schedule full and your practice thriving. Here are three simple tips to reduce no-shows and patient “ghosting”: Smart Reminders: Send SMS reminders 24 hours before, the morning of, and 10–15 minutes before each appointment. Consistent reminders are proven to reduce no-shows by up to 30%. Each reminder should have the link to join the...

New Post! From Burnout to Balance: How Clinicians Can Take Back Control of Their Practice Most physicians, therapists, and health professionals didn’t go to school to learn about billing systems, EHR integrations, or patient scheduling tools. They went to learn how to help people. But when your day-to-day is filled with admin work, frozen video calls, and tech that doesn’t talk to each other, it’s easy to feel like your practice is running you — not the other way around. After more than a...

Hi Reader, Telehealth Tip Friday — AI Clinical Notes If you’re testing AI for documentation, start simple: Pick one visit type — your most common, like a 50-minute therapy session. Create one template — decide what you want back (Summary, Plan, Codes, etc.). Do one quality check — review 10 notes for accuracy and tone, then lock in what works. Pro tip: If you're adding AI clinical notes to your practice, add a short note to your intake packet explaining that an AI assistant may help draft...